Price Match Promise

Price Match Promise main image Price Match Promise image

Found a better price? We’ll match it - Heck, we may even be able to beat it !

PLUS we'll give you Equip+ Loyalty Reward Points ! 

How it works Online

Locate the “Found a Better Price? Send a Price Match Enquiry” button on the product page. Simply click on this, complete the form and send your enquiry to us. You can also access the form directly here

Once we’ve received your price match enquiry and the information has been verified and meets all Price Match Promise criteria, one of our team will be back in touch with you via Email or Phone.

We will provide you with a unique voucher code which can be used within 24hrs to purchase the product online via the EquipOutdoors website.

Price Match Promise may be terminated or amended at any time without notice and is subject to EquipOutdoors usual terms and conditions of trade. If you have any questions regarding our Price Match Promise please contact us via our website. 

How it works Instore

Please present proof of competitor pricing (eg: flyer, quote, website page) at our store for verification and ensure all Price Match Promise Terms and Conditions are satisfied as per below.

Terms & Conditions

  • Product must be the identical, including, brand, make, model, colour, season. The product must be a new-boxed / packaged product.
  • Purchase must take place within 7 days of the competitors lower price having been advertised. The product must still be available at that price from the competitor.
  • Equip+ Loyalty Points apply to the price match. Recipient must create or already have an existing EquipOutdoors membership account to earn loyalty points.
  • Price Match Promise does not apply to any product(s) redeemed from EquipOutdoors in (or in partial) satisfaction of an insurance claim or third party redemption programme or scheme.
  • Price Match Promise will apply only to regular, in-stock product offered for sale from a New Zealand retailer. Competitor must have it in stock, and available for immediate purchase.
  • Price Match Promise does not apply to online orders from us for competitor in-store only offers. Where an offer is only available from a competitor in-store, then no price match will be honoured when purchasing from us online. An in-store only competitor price match can only be honoured if you are physically purchasing it from us in our store.
  • Competitor must be a New Zealand Business and be registered for GST.
  • Competitor must have a physical retail store located in New Zealand (Online only businesses are not our competitors as they do not offer expert technical advice from passionate outdoor staff, warranty support, lifetime access to spare parts, ongoing customer support, access to our loyalty points reward program, knowledge base and in-store fitting service/support) Professional service and advice does not always come cheap, but it pays off in the end!
  • Price Match Promise excludes, gift vouchers, repairs, trade quotes, stock liquidations, clearance, commercial quantities and parallel imported products. All New Zealand retailer website product offers will be considered where the product is identical.
  • Price Match Promise does not include typographical errors.
  • Price Match Promise cannot be used in conjunction with any other EquipOutdoors product offers.
  • Price Match Promise does not apply to purchases made using the following payment methods: Layby, Afterpay or Finance.
  • To be eligible for our Price Match Promise, you must present either an advertisement, website details or an authorised quote from an eligible competitor in order for us to fulfil the price match. Price Match promise applies where the competitors final price, inclusive of delivery, taxes, fees and any other charges, is lower than our price.
  • EquipOutdoors reserves the right to verify the evidence of the identical product sold at a lower price.
  • If your price match claim meets all the criteria and qualifies for the Price Match, we will match the price and issue the relevant amount of Equip+ Loyalty Points.
  • Any information provided to EquipOutdoors will only be used to provide the Price Match to you or to discuss with you your Price Match claim.
  • Price Match Promise may be terminated or amended at any time without notice and is subject to EquipOutdoors usual terms and conditions of trade.